The coronavirus pandemic has affected the whole world and has brought economies and global markets to a screeching halt as governments try to figure out the best way to deal with the situation and keep the economy going all the while researching for a cure. This has caused businesses to rethink the way they handle their productivity, presence and collaboration to adapt to one of the most unique challenges that we are facing since the second world war.

Governments have had to shut down entire countries and many have imposed quarantine measures or required non-essential workers to stay at home in an effort to save as many lives as possible. Social distancing has been proven to have a significant impact on decreasing the number of cases but it comes at a cost. Businesses and companies can no longer function at full capacity due to the high infection rate of the virus and a large number have had to shut off operations indefinitely.

In these trying times, software technology has been instrumental not only for people but also for businesses. Due to its use, adaptability and innovativeness, software technology has brought about major changes in the way we handle our day-to-day activities and is playing a vital role in the fight against the pandemic.  

Software technologies and their applications:

1 – Blockchain technology.

Blockchain technology has far-reaching applications across many industries. 

It is already being used to facilitate identity management, smart contracts, supply chain analysis, and much more. The implementation of blockchain technology has the potential to completely change the way we handle transactions and use services. 

Potential applications of Blockchain Technology:

  • Detect and track pandemic material distribution, donations and relief distribution without the violation of user data.
  • Use digital identity to help research contact-tracing applications
  • To track the spread of the virus, the number of currently infected citizens and of recovered citizens.
  • Bring reliability, transparency and security to medical data.
  • Use of decentralized payment methods like cryptocurrencies to stop the spread of the virus through cash.

2 – Artificial Intelligence(AI) and Robotic Process Automation(RPA)

Software technology tools like AI and RPA are vital weapons for effectively observing and managing the virus outbreaks, as human beings simply cannot operate and match the scale, speed and infallibility at which AI and RPA powered machines can operate.

Potential applications of AI and RPA:

  • To track and forecast outbreaks
  • Early detection and diagnosis of the infection
  • Chatbots to share information in real-time
  • Drones deliver medical supplies
  • Delivery of food and supplies and perform other logistic related tasks
  • Use of robots to sterilize and clean medical equipment
  • Development of drugs and vaccines
  • AI to identify non-compliance or infected individuals
  • Reducing the workload of healthcare workers

3 – Software Development

The development of software enables organizations to be accessible from anywhere and at anyplace via smartphones or laptops. The demand for goods and service industries to become digitized has increased as more and more people are staying at home and this has resulted in a sharp increase seen in the use and development of on-demand apps.

Potential applications of software development:

  • Mobile apps have tracking capabilities, and authorities are using it to monitor and prevent the spread of the disease. 
  • Contactless payment and delivery options
  • Purchase of daily goods and services
  • Formation of a “virtual office”
  • Use of video calling for online health check-ups
  • Instant service

One thing has become clear, software technology has been a critical component in our efforts to live through a pandemic. The coronavirus outbreak is a situation unlike any other that we have experienced and had no way to prepare for but to our credit, we are far better equipped to deal with it in 2020 than a decade or two ago.

Thankfully, software technology has made considerable advancements since then and while both the human toll and the economic impact of this pandemic have been astounding, software technology has allowed millions of people in affected countries to remain healthy, productive and connected.